Customer Service
--“Satisfaction comes from service”. The company puts customers benefit on the sovereign status, setting special after-sale service institution,a full set of quality service system and customers comments dealing process. It can arrange correspondingly to the questions put forward by customers in 24 hours. The affirmatory quality guarantee term in the company is longer than that of other companies:the normal life time is ten years,and questionable cable is returnable in ten years.
All the staff in the company persist in the idea of "being anxious to the need of customers and being thinkable for the customers." Besides supplying according to the time,quantity and special request,the company also actualizes " no distance" program and provides services from door to door without transportation fee.
Supply Competence
1.Advanced equipment and scientific management assure the production competence and supply ability of cable.
Generally,excluding normal period of cable production and force majeure,products which are worth in 100,000 RMB can be delivered to the destination within three days.Products which are worth above 100,000 RMB can be produced and sent to the destination within 7 days.
2. Serve in Sale
Keeping quantity service：According to the commercial agreement with tender supplier after winning a tender,any request of customers should be satisfied and products should be delivered in quantity.

Transportation Service：transportation for free
3. After Service
1) Quality guarantee period：ten years for normal usage and questionable cable is returnable in ten years.
2) Quick response to customers' opinions：Response and arrangement should be done within 12 hours after the opinions are put forward by customers.

3) Hot line：023—68691731